# Character Limit Setting

You can ask the Support team to set a character limitation, where 1500 characters is the maximum a message can be. This setting is done per subaccount.

Once this configuration is done, it looks like this:

<figure><img src="/files/23NYkzunjwo5MAoXMqWa" alt=""><figcaption></figcaption></figure>

If the user hovers the mouse over the (new) configured information, the following message appears:

> Contagem de caracteres configurada pelo admin da sua conta.

For those who choose to use a template, the configuration also appears:

<figure><img src="/files/K8yPMUWLmZbeEpf1HUoL" alt=""><figcaption></figcaption></figure>

And when you go to shoot, in case your account has some character configuration limitation, this message will appear in yellow:

<figure><img src="/files/iQICnFaGcTL0mHHuTPIp" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
ATTENTION!!!

When using a template with a variable, this yellow box will appear informing that this account is configured. If you want to know which text limitation, just select the TEXT option to see this information.
{% endhint %}

<figure><img src="/files/pgGe5cEWa8tU4bavS4cr" alt=""><figcaption></figcaption></figure>

An important factor is that even having configured the character limitation, when using a template with a variable and this variable will exceed the limitation, the message will be sent in full.&#x20;

It is understood that at the level of customer experience, it is necessary that the message be delivered in full.&#x20;

The warning in the yellow box serves precisely to warn of this behavior and to review the content or content of the file that will be used.


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