# WhatsApp Dashboard

## **WhatsApp Dashboard**

This is where you see general and detailed information on messages triggered to WhatsApp

![](/files/I3gaC9WT6zsudCrSX69E)

### **Field descriptions**

* Total messages: This is where you can view the total number of messages sent and received within a selected period.
* Date filter: It is located on the upper right corner; just select the period you wish to filter.
* Total MTs: Total number of messages sent.
* Sent: Messages that have left for delivery on the platform.
* Sent with open session: These are the messages that have been sent and delivered to devices, where the end user replied to your message.
* Sent with closed session: These are messages that have been sent and delivered to devices, but your end user did not reply to your message.
* Delivered: Messages that have been sent and delivered to devices.
* Read: Number of messages according to the stipulated filter that have been read by your end users; a point of attention is that we only have this status if your end user has the read receipt enabled.
* Total MOs: Number of messages your end users have sent to your company.
* Session-opening MOs: Number of users who contacted your company, without any interaction from you.
* Under Open Sessions Now you have the data of live open sessions.

### **Overview**

To access this field, just switch the tab on your screen:

![](/files/KvoEaSDNYornV4sWmYNF)

{% hint style="info" %}
**Overview**

This is where you can filter your charts to better review your triggers

View

* Time
* Day of the Month
* Month

Charts

* Total MTs
* Sent
* Delivered
* Read
* Total MOs

Additionally, you can also filter by **Campaigns, Subaccounts and Users.**
{% endhint %}


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